Contact Us.
Geelong Office
1/2-6 Rutland St.
Newtown, VIC, 3220
BUSINESS ADVISORY
Phone: 1300 647 526
Email: info@dmgfinancial.com.au
FINANCIAL PLANNING
Phone: 03 5144 4422
Email: fp@dmgfinancial.com.au
OFFICE HOURS
Monday: 8:30am-5:30pm
Tuesday: 8:30am-5:30pm
Wednesday: 8:30am-5:30pm
Thursday: 8:30am-5:30pm
Friday: 8:30am-5:00pm
Sale Office (Head office)
Port of Sale Business Centre
Level 1, 64-66 Foster Street,
Sale VIC 3850
BUSINESS ADVISORY
Phone: 03 5144 4422
Email: info@dmgfinancial.com.au
FINANCIAL PLANNING
Phone: 03 5144 4422
Email: fp@dmgfinancial.com.au
OFFICE HOURS
Monday: 8:30am-5:30pm
Tuesday: 8:30am-5:30pm
Wednesday: 8:30am-5:30pm
Thursday: 8:30am-5:30pm
Friday: 8:30am-5:00pm
Yarram Office
156 Commercial Road, Yarram, 3971
PO Box 130 Yarram 3971
BUSINESS ADVISORY
Phone: 03 5182 5544
Email: yarram@dmgfinancial.com.au
FINANCIAL PLANNING
Phone: 03 5182 5544
Email: fp@dmgfinancial.com.au
OFFICE HOURS
Monday: 8:30am-5:00pm
Tuesday: 8:30am-5:00pm
Wednesday: 8:30am-5:00pm
Thursday: 8:30am-5:00pm
Friday: 8:30am-5:00pm
Melbourne Office
Level 10, 91 William St,
Melbourne VIC 3000
BUSINESS ADVISORY
Phone: 03 5182 5544
Email: yarram@dmgfinancial.com.au
FINANCIAL PLANNING
Phone: 03 5182 5544
Email: fp@dmgfinancial.com.au
OFFICE HOURS
By apointment only.
Accounting & Business (Sale Office)
Let's grow that business.
Book a one-on-one meeting with one of our financial planning team in Sale to discuss your financial future.
Accounting & Business (Yarram Office)
Let's grow that business.
Book a one-on-one meeting with one of our Financial planning team in Yarram to discuss your needs.
Complaints.
Complaint Procedure.
We are committed to the speedy and efficient resolution of complaints received in relation to the services offered by DMG Financial Pty Ltd (DMG).
If you are dissatisfied with our service, we have an internal dispute resolution process to resolve all complaints and concerns you may have, quickly and fairly.
If your complaint relates to our service, please lodge your complaint to:
Attention: Complaints Manager
DMG Financial Pty Ltd
PO Box 1033
SALE VIC 3850
info@dmgfinancial.com.au
We aim to ensure that every complaint is properly considered and responded to promptly. DMG will aim to resolve your complaint within 30 days.
Once a decision has been made, you will be informed of the outcome and of the reasons for reaching the decision.
If you are dissatisfied with the outcome, or your complaint has not been reviewed within the required time limit, you have the right to refer to the appropriate external dispute resolution (EDR) scheme.
For complaints relating to financial planning services:
For complaints lodged on or after 1 November 2018, the Australian Financial Complaints Authority (AFCA) will handle your complaint.
The contact details are:
Online: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678
Mail:
Australian Financial Complaints Authority
GPO Box 3
MELBOURNE VIC 3001